Sony MDR-NC021 Noise Canceling Headphones
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Returning Items You Didn't Order
Question 5/6
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I've received an item I did NOT order, what should I do?


If you received an extra item in a shipment, or items were delivered to you (or to your home) that you didn't order, please let us know. If you live in the U.S. we'll e-mail you with an attached prepaid return mailing label for their return.

If we ship you a wrong item that you didn't order and it is still on its way to you and not yet delivered, we'll e-mail you to ask you to refuse the package that is going to arrive to you and ship your correct order as soon as possible.