Bose Original QC20 Headphones Carrying Case
Sponsors
Free Shipping
How to understand a "Bulk Packaged" item?
Question 2/4
Previous Return To List Next

Question:

Unlike most other on-line vendors, the bulk packaged merchandises listed on eardio.com are not Pre-owned items, not the items that have been returned from customers, or refurbished by the manufacturer. They are specifically divided into two categories with different Condition Definitions below:

  • Mint & Factory direct excess - Product was straight off the assembly line and not yet put into packaging. Product dosen't come in original packaging, or may miss some insignificant accessories.

  • Like New & Minor Cosmetic Blemishes - Product has never been used and may have minor cosmetic blemishes caused in transit or storage, but it is still in LIKE NEW condition. Product doesn't come in original packaging, or may miss some insignificant accessories.

For these products, they do not carry original manufacturer's warranty, but instead of manufacturer's warranty, eardio insist that all defects be handled through our customer service directly and backed by 90 day Distributor Store Warranty.